Overall Experience Reviews For Sport Clips Haircuts of Covington - Nord Du Lac

1 rating

I've been here before and had good experiences, so this time I decided to check in online and request the same stylist I had last time. Big mistake. My estimated time was 4:03, and I arrived and checked into the kiosk at around 3:50. At 4:08, the stylist I had requested finished a client, so I assumed I would be next. There were 2 "Next Available" customers ahead of me, and rather than call me back, she called one of them back. Okay, so now my status changed from "On Deck" to "25 minutes". I patiently waited the 25 minutes while she finished that client, then she checked him out... and she disappeared. I waited another 10 minutes, meanwhile walk in customers were coming in and getting taken back. Finally at 4:43, 40 minutes and one customer after my estimated time, and with my requested stylist still nowhere to be seen, I left. Terrible system they have. Why bother letting me request a stylist?

5 rating

Awesome experience! I loved the atmosphere, professional and welcoming, stylist gave me a rock star double mvp. Just won a loyal customer.

Reply from Sport Clips Haircuts of Covington - Nord Du Lac:
Thank you so much for your review! We are so happy you had such a great experience at Sport Clips - we strive to make everyone feel like an MVP. We sure do hope to see you back in soon!

5 rating

I keep coming back and will continue to. Best crew and service around, bar-none. Professional and thorough. Always pleased with the results!

Rated 3.7 out of 5.0 based on 3 Client reviews